Sejauh Mana Perilaku Organisasi Berperan dalam Keberhasilan Usaha Kecil dan Menengah di Surabaya?
Kata Kunci:
Komunikasi internal, kepemimpinan visioner, Kinerja UKM, Motivasi karyawanAbstrak
Latar Belakang: Usaha Kecil dan Menengah (UKM) berperan penting dalam perekonomian lokal, terutama di Surabaya. Namun, UKM menghadapi berbagai tantangan yang dapat memengaruhi kinerja mereka, seperti keterbatasan sumber daya dan manajemen yang kurang efektif. Tujuan: Penelitian ini bertujuan untuk menganalisis pengaruh perilaku organisasi terhadap kinerja UKM makanan dan minuman di Surabaya. Penelitian ini menggunakan pendekatan kuantitatif dengan survei sebagai metode pengumpulan data, serta menggunakan metode analisis regresi berganda untuk menguji pengaruh perilaku organisasi terhadap kinerja UKM. Responden dalam penelitian ini adalah pemilik atau manajer UKM makanan dan minuman yang terdaftar di Surabaya. Hasil: Hasil penelitian menunjukkan bahwa perilaku organisasi, termasuk motivasi karyawan, komunikasi internal, dan kepemimpinan visioner, memiliki pengaruh signifikan terhadap kinerja UKM. Kesimpulan: Implikasi dari temuan ini menunjukkan bahwa perbaikan dalam praktik perilaku organisasi dapat meningkatkan kinerja dan daya saing UKM di pasar yang semakin kompetitif.
Unduhan
Referensi
Adham, T. K. I. (2023). Conflict Resolution in Team: Analyzing the of Conflicts and Best Skills for Resolution. Scholars Journal of Engineering and Technology, 11(08), 152–162. https://doi.org/10.36347/sjet.2023.v11i08.001
Alobeidli, S. Y., Ahmad, S. Z., & Jabeen, F. (2024). Mediating effects of knowledge sharing and employee creativity on the relationship between visionary leadership and innovative work behavior. Management Research Review, 47(6), 883–903. https://doi.org/10.1108/MRR-02-2023-0144
Bass, B. ., & Avolio, B. . (1994). Improving organizational effectiveness through transformational leadership. In B. M. Bass & B. J. Avolio (Eds.), Improving organizational effectiveness through transformational leadership. Sage Publications, Inc.
Bright, L. (2020). Does Perceptions of Organizational Prestige Mediate the Relationship Between Public Service Motivation, Job Satisfaction, and the Turnover Intentions of Federal Employees? Public Personnel Management, 50(3), 408–429. https://doi.org/10.1177/0091026020952818
Buss, M., Kearney, E., Noureen, R., & Gandhi, N. (2023). Antecedents and Effects of Visionary Leadership: When and How Leader Work Centrality is Linked to Visionary Leadership and Follower Turnover Intentions. Journal of Leadership & Organizational Studies, 30(4), 413–427. https://doi.org/10.1177/15480518231203637
Campbell, S., Sharon Campbell-Phillips, & Daneil Phillips. (2020). Lack of Communication between Management and Employees. Siasat, 4(3), 32–39. https://doi.org/10.33258/siasat.v4i3.67
Chen, H., Song, L. J., Wei, W., & Wang, L. (2024). Exploring the dark side effects of visionary leadership – A dual-path perspective of cognition and affect. Management Decision, 62(3), 788–814. https://doi.org/10.1108/MD-12-2022-1680
Dinas, D., & Perindustrian dan Perdagangan Pemerintahan Provinsi Jawa Timur. (2021). Data UKM Makanan dan Minuman.
Dowling, M., O’Gorman, C., Puncheva, P., & Vanwalleghem, D. (2019). Trust and SME attitudes towards equity financing across Europe. Journal of World Business, 54(6), 0–47. https://doi.org/10.1016/j.jwb.2019.101003
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001
Gherghina, S. C., Botezatu, M. A., Hosszu, A., & Simionescu, L. N. (2020). Small and medium-sized enterprises (SMEs): The engine of economic growth through investments and innovation. Sustainability (Switzerland), 12(1), 1–21. https://doi.org/10.3390/SU12010347
Glavaš, J., Mandić, B., & Dmitrović, M. H. (2024). Importance of Communication in Sustainable Development of Local Self-Government. 2024 47th MIPRO ICT and Electronics Convention (MIPRO), 1025–1029. https://doi.org/10.1109/MIPRO60963.2024.10569284
Gomes, P., Santos, E., & Martins, E. (2023). An exploratory analysis of internal communication in times of the COVID-19 pandemic. Global Business and Organizational Excellence, 42(5), 37–49. https://doi.org/10.1002/joe.22204
Herzberg, F. (2017). Motivation to Work. Taylor & Francis. https://books.google.co.id/books?id=xpsuDwAAQBAJ
Jämsen, R., Sivunen, A., & Blomqvist, K. (2022). Employees’ perceptions of relational communication in full-time remote work in the public sector. Computers in Human Behavior, 132, 107240. https://doi.org/https://doi.org/10.1016/j.chb.2022.107240
Klösel, K. (2021). Visionary and empowering leadership in SMEs. Journal of the International Council for Small Business, 2(4), 340–346. https://doi.org/10.1080/26437015.2021.1938750
Leso, B. H., Cortimiglia, M. N., & Ghezzi, A. (2023). The contribution of organizational culture, structure, and leadership factors in the digital transformation of SMEs: a mixed-methods approach. Cognition, Technology and Work, 25(1), 151–179. https://doi.org/10.1007/s10111-022-00714-2
Li, J.-Y., Tao, W., & Lee, Y. (2023). Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication. International Journal of Business Communication, 23294884231171772. https://doi.org/10.1177/23294884231171773
Li, J. Y., Lee, Y., Tian, S., & Tsai, W. (2021). Coping with workplace racial discrimination: The role of internal communication. Public Relations Review, 47(4), 102089. https://doi.org/10.1016/j.pubrev.2021.102089
Maslow, A. H. (1954). Motivation and personality. In Motivation and personality. Harpers.
McShane, S., & Von Glinow, M. A. (2017). Organizational Behavior. McGraw-Hill Education. https://books.google.co.id/books?id=zLYrvgAACAAJ
Mintzberg, H. (1989). Mintzberg on Management: Inside Our Strange World of Organizations. Free Press. https://books.google.co.id/books?id=xwxHAAAAMAAJ
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Robbins, S. P., & Judge, T. (2013). Organizational Behavior. Pearson. https://books.google.co.id/books?id=ylmnjgEACAAJ
Schein, E. H. (2010). Organizational Culture and Leadership. Wiley. https://books.google.co.id/books?id=Mnres2PlFLMC
Van den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240–273. https://doi.org/10.1177/20413866211006173
Van Tuin, L., Schaufeli, W. B., Van den Broeck, A., & van Rhenen, W. (2020). A Corporate Purpose as an Antecedent to Employee Motivation and Work Engagement. Frontiers in Psychology, 11(September). https://doi.org/10.3389/fpsyg.2020.572343
Xu, G., Liu, S., Zhong, J., & Yang, H. (2024). Harnessing Workplace Ostracism: Unleashing Proactive Behavior through Work Focus and Visionary Leadership. Behavioral Sciences, 14(7), 566. https://doi.org/10.3390/bs14070566
Xu, Y., Liu, D., & Tang, D.-S. (2022). Decent work and innovative work behaviour: Mediating roles of work engagement, intrinsic motivation and job self-efficacy. Creativity and Innovation Management, 31(1), 49–63. https://doi.org/https://doi.org/10.1111/caim.12480
Yahaya, H. D., & Nadarajah, G. (2023). Determining key factors influencing SMEs’ performance: A systematic literature review and experts’ verification. Cogent Business and Management, 10(3). https://doi.org/10.1080/23311975.2023.2251195
Zito, M., Ingusci, E., Cortese, C. G., Giancaspro, M. L., Manuti, A., Molino, M., Signore, F., & Russo, V. (2021). Does the End Justify the Means? The Role of Organizational Communication among Work-from-Home Employees during the COVID-19 Pandemic. In International Journal of Environmental Research and Public Health (Vol. 18, Issue 8). https://doi.org/10.3390/ijerph18083933
