“Menilai Kepuasan Nasabah: Dampak Kualitas Informasi dan Layanan di Sektor Perbankan” (2024) Prosiding Seminar Nasional Kusuma, 2(1), pp. 155–166. Available at: https://journalng.uwks.ac.id/kusuma/article/view/303 (Accessed: 30 September 2024).