Pengaruh Inovasi Layanan Terhadap Kualitas Layanan Dan Loyalitas Pelanggan Pada Konsumen Jasa Trucking PT Cipta Sarana Transportindo. Prosiding Seminar Nasional Kusuma, [S. l.], v. 2, n. 1, p. 70–81, 2024. Disponível em: https://journalng.uwks.ac.id/kusuma/article/view/253.. Acesso em: 30 sep. 2024.